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Nonconforming event* management: ensures that processes are in place for detecting and managing nonconforming events, QMS 10.01. Laboratory personnel management. Consequently, competency statements do not refer to or include the frequency with which a responsibility is exercised. Communication to educate and inform, Supports the development and distribution of communication materials about the public health laboratory, Presents communication materials to explain the importance of the public health laboratory, Develops communication materials to explain the importance of the public health laboratory, Manages the policies, processes, and procedures regarding communication materials to explain the importance of the public health laboratory, Shares approved public health laboratory stories, Incorporates use of stories when communicating the impact of public health laboratory work, Develops stories that convey information highlighting the impact of public health laboratory work, Evaluates the impact of storytelling in promoting the public health laboratory, Implements the marketing strategy for the public health laboratory, Manages the marketing strategy for the public health laboratory, Oversees the marketing strategy for the public health laboratory, COM 9.00. Emergency management and response, Describes emergency management policies and procedures, Operates within assigned roles when carrying out emergency management and response duties, Manages the emergency management and response plan at the programmatic level, Oversees laboratory-wide emergency management and response, TABLE 3. This domain is not expected to be all-inclusive of functions performed in every microbiology subspecialty in the laboratory. Staff members provide outreach, training, and communication with the sentinel clinical laboratories, first responders, and other stakeholders as a critical role in jurisdiction-wide emergency management and response. Found inside – Page 93The fuller ESEM was presented as a broad methodological framework within which the ... Coaching competency occupies a central role in models of coaching ... Protecting People.™, http://www.aphl.org/aboutaphl/aboutphls/pages/default.aspx, http://www.aphl.org/MRC/Documents/LSS_2010Jun_Definition-of-a-State-Public-Health-Laboratory-System.pdf. Occupational injuries and illnesses documentation, Describes responsibilities for documenting Occupational Safety and Health Administration (OSHA)* recordable occupational injuries and illnesses, Complies with documentation procedures for OSHA-recordable occupational injuries and illnesses, Ensures staff compliance with reporting of OSHA-recordable occupational injuries and illnesses, Designs policies, processes, and procedures to ensure reporting for OSHA-recordable occupational injuries and illnesses, SDR 1.04. TABLE 10. In this context, "oversees" is a broad term that comprises the many functions related to the management of policies, processes and procedures to include creation, design, development, directing, monitoring, evaluation, and collaboration. Available at. Proficiency testing (PT) and alternative assessment reporting, Reviews submissions of PT and alternative assessment results, Ensures staff compliance with reporting of PT and alternative assessment results, Oversees the policies, processes, and procedures related to PT and alternative assessment reporting, GEN 7.04. Client-side systems and software, Employs client-side computer systems including LIMS access protocols and routine office software, Verifies the correct use of LIMS and advanced use of office software, Evaluates modifications, upgrades, and new releases to laboratory instrument software and systems, Evaluates client-side options regarding LIMS installation, management, and use, Describes communication tools for electronic information, Determines content for electronic information communication tools, Evaluates the use and requirements of electronic information communication tools, Develops the technology to support electronic information communication tools, INF 18.03. For example, a PHL scientist could be at the beginner tier for some subcompetencies while being at the competent or proficient tier for others. Regardless, all beginner tier statements assume that work will be performed under supervision. Manual identification* and susceptibility testing* methods, Performs identification and susceptibility testing using manual methods, Instructs staff in the performance of identification and susceptibility testing using manual methods, Ensures staff compliance with policies, processes, and procedures regarding quality practices for performing identification and susceptibility testing using manual methods, Oversees the policies, processes, and procedures regarding the performance of identification and susceptibility testing using manual methods, MCB 4.07. Organization: ensures that the laboratory's organizational structure is committed to achieving and maintaining quality*, Describes quality concepts and good professional practice, Demonstrates actions consistent with quality concepts and good professional practice, Sustains laboratory quality management system (QMS)* processes and procedures to ensure good professional practice, Oversees the development of policies,* processes,* and procedures* for review and maintenance of the QMS, Identifies the laboratory's organizational structure that ensures quality, Explains how the laboratory's organizational structure ensures quality, Manages organizational structure to ensure quality, Coordinates organizational structure to ensure the QMS is well-integrated into all levels of laboratory operations, Describes the culture, programs, and communication processes regarding quality, safety, and ethical practices*, Adheres to the culture, programs, and communication processes regarding quality, safety, and ethical practices, Advocates for a culture of quality, safety, and ethics, Fosters a culture of quality, safety, and ethics, Identifies resources used to support the QMS, Makes resource allocation decisions to support the QMS, Ensures the ability to respond to unanticipated needs for resources to support the QMS, Describes how cost effective quality measures can improve laboratory performance, Analyzes quality measures to evaluate the costs of maintaining quality, Develops the procedures to estimate and compare quality costs, Creates an action plan to address the impact of quality costs on regulatory compliance, customer* service, and the operating budget, TABLE 1. This domain provides guidance to staff members on subject matter expertise and project management for the development and delivery of training. 0000003077 00000 n
General management: ensures sound management of laboratory operations, Contributes to activities that support the mission, vision, and values of the laboratory, Explains the relationships between activities that support the mission, vision, and values, Exemplifies the mission, vision and values for the laboratory, Develops the mission, vision and values for the laboratory, Describes the organizational structure of the laboratory, Coordinates laboratory program* structure to meet organizational needs, Adapts organizational structure to meet the laboratory's mission and directives for laboratory programs, Oversees a process* to ensure organizational structure meets the laboratory's mission and directives for laboratory programs, MLD 1.03. Recognition of significant results: recognizes significant results in surveillance data, Adheres to policies and procedures to verify significant results, Reports significant results with interpretation to laboratory management and customers*, Monitors significant results to ensure staff compliance with policies for reporting, Develops plans with customers to identify significant results in the population or environment, Provides trend results to laboratory management, Explains trends in surveillance data to laboratory management and customers, Evaluates testing capabilities based on trend data to address customer needs and public health issues, SRV 9.00. 0000003712 00000 n
This increase in data requires new competencies for laboratory scientists to analyze and interpret large datasets, and communicate complex and complete results to audiences of varied backgrounds. Eleven Domain Teams then were established to develop competencies for 14 draft competency domains; an additional domain focused on ethics was developed later in the process. In addition, public health laboratories provide many specialized tests that are not commercially available. Berkeley, CA: University of California–Berkeley; 1980. 0000002099 00000 n
These findings largely reflect workforce demographics, because more than half of scientific laboratory staff were aged >45 years (6). Integrity in scientific research: creating an environment that promotes responsible conduct. Jones NL. CDC. Laboratory equipment: ensures that laboratory equipment selection, installation, use, maintenance, and troubleshooting meet performance standards, QMS 6.01. Available at, Institute of Medicine. In light of the vetting period comments, the Emergency Management and Response domain competencies were rewritten by a dedicated team that included members from APHL's Public Health Preparedness and Response department and the APHL Public Health Preparedness and Response Committee. Content for the Emergency Management and Response domain had also been developed initially by the Chemistry and Microbiology Domain Teams. Chapel Hill, NC: Public Health Leadership Institute; 2006. 5th ed. Public health laboratory staff members are responsible for the recognition, response, and management of emergency events and situations directly impacting laboratory operations and surge testing. It is essential for laboratory staff members to understand both their individual role and the laboratory's role in surveillance, testing, reporting, and disease and exposure monitoring. Test preparation and receipt of samples, Describes use of predefined electronic modules to assign samples or batches* of samples to processes in the laboratory, Verifies the assignment of samples to individual test processes or test processing combinations, Manages prioritization for preparation and handling of samples, Designs systems to automate the electronic management of pre-examination* operations on samples received individually or in batch, INF 2.02. 0000004569 00000 n
Method validation* and performance verification*, MCB 6.04. The new General Laboratory Practice Domain Team included representatives from the Chemistry, Microbiology, Quality Management System, Research, and Communication Domain Teams. Core IT products and services: manages core IT hardware, software, and services, INF 18.01. Westcott RT. Critical activities in each phase frequently overlap. CDC and APHL also aim to develop a sustainability plan to evaluate the adoption, use, and need for revision of these guidelines periodically. Purpose statement: The competencies in Informatics address the knowledge, skills, and abilities needed to systematically apply information science, computer science, and information technology to support public health practice, research, and learning (Table 11). Work practices to be used when working with biological materials, Describes the work practices to be used when working with biological materials, Implements the work practices to be used when working with biological materials, Ensures that staff implement the established work practices when working with biological materials, Establishes the work practices to be used when working with biological materials, SPH 2.05. Continual improvement: ensures mechanisms for continuous quality improvement, QMS 12.01. 0000401409 00000 n
Core courses in public health laboratory science and practice: findings from 2006 and 2011 surveys. Managing involves administering, planning, organizing, and coordinating. Atlanta, GA: CDC, Council of State and Territorial Epidemiologists; 2008. CDC and APHL have engaged collectively in multiple laboratory workforce improvement efforts over the past several years, providing the foundation for the development of these guidelines. The scope of that project then was expanded to include a broader range and depth of technical and nontechnical competencies, resulting in the guidelines presented in this report. Dicker RC, Coronado F, Koo D, Parrish RG. Finally, no recommendation is made that any particular job title or academic degree is required for a particular proficiency tier, nor is the complexity of the knowledge, skills, and abilities for a given proficiency tier the same for all competencies. Public health laboratory value: promotes the value of the public health laboratory, Describes impact of the work of the public health laboratory and system, Coordinates opportunities for promoting the public health laboratory and system, Identifies opportunities to promote the public health laboratory and system, Develops opportunities to promote the public health laboratory and system, COM 8.02. Guidelines for safe work practices in human and animal medical diagnostic laboratories. Chemistry programs within public health laboratories provide a first line of defense in the rapid recognition of toxic chemical exposures and also support environmental health and epidemiological programs that investigate human exposures to chemicals in the environment. A 2-day meeting of the Project Planning Workgroup (which included the members of the CDC/APHL Steering Committee) facilitated by AlignOrg Solutions was held in Atlanta, Georgia, in October 2012 to define the project scope and target audience, prioritize expectations of stakeholders, discuss methods and criteria for writing competencies, determine the structure of the competencies, and develop a list of draft competency domains to represent the main subject areas in which PHL professionals operate. Educators are key to quality adult learning and education. Available at, National Research Council of the National Academies. Introduction: QMS is a systematic approach for ensuring the consistent quality of the tests performed, the products created, the data generated, and the results reported. Educational Leadership: Gain in-depth understanding of academic structure, school financing, policymaking and faculty — all while emerging as a leader who values diversity and academic integrity. Informatics communication strategy, Describes the strategy for communicating with internal and external partners regarding informatics capabilities and resourcing priorities, Ensures the implementation of the communication strategy, Evaluates staff compliance with the communication strategy, Develops a strategy for communication of informatics capabilities and resourcing priorities to internal and external partners, INF 13.00. Available at, National Commission for Health Education Credentialing. Method validation* and performance verification*, Participates in performance of method validation and performance verification, Compiles results of method validation and performance verification, Evaluates method validation and performance verification results, Oversees the policies, processes, and procedures related to method validation and performance verification, Complies with policies, processes, and procedures regarding protected information, Instructs staff in policies, processes, and procedures regarding protected information, Ensures staff compliance with policies, processes, and procedures regarding protected information, Oversees that organizational policies, processes, and procedures related to protected information align with laws and regulatory requirements and guidelines, TABLE 9. Introduction: Microbiology is the scientific study of microorganisms and infectious agents as applied to the diagnosis, treatment, and prevention of disease, disability, and death. ¶ A process for implementing changes to software or other information technology solutions using a coordinated approach. Introduction: Informatics is a broad field encompassing information science, information technology, algorithms, and social science. Thus, the knowledge, skills, and abilities included in this domain must be integrated into all technical and nontechnical aspects of staff members' job performances. Malfunction of engineering controls, Recognizes when engineering controls are compromised, malfunctioning, or nonfunctioning, and the resulting reporting requirements*, Implements procedures to address and report when engineering controls are compromised, malfunctioning, or nonfunctioning, Manages processes and procedures for addressing and reporting situations in which engineering controls are compromised, malfunctioning, or nonfunctioning, Develops policies, processes, and procedures for remediation and reporting of engineering control malfunctions to ensure minimal exposure and release of targeted hazards, SHC 2.00. Function of surveillance: recognizes the function of laboratory testing in surveillance, SRV 1.01. Instrument and equipment calibration, Describes calibration of instruments and equipment, Performs calibration of instruments and equipment, Establishes calibration processes and procedures for instruments and equipment, Oversees calibration policies, processes, and procedures for instruments and equipment, QMS 7.00. stream
Results reporting and data release, CHM 6.00. Miner KR, Childers WK, Alperin M, Cioffi J, Hunt N. The MACH Model: from competencies to instruction and performance of the public health workforce. Laboratory quality management system: handbook. Financial management: ensures sound financial management, Reconciles budget, expenditures, and income, Oversees budgets, including development and staff compliance with agency and legislative mandates, Describes revenue sources associated with individual activities, Tracks revenue and income for a laboratory program, Manages revenue and income for the laboratory, Ensures that necessary revenue and income is secured, Adheres to guidelines and limits for expenditures, Tracks expenditures for a laboratory program, Ensures staff compliance with guidelines and limits for expenditures, Oversees the policies, process, and procedures related to the cost of operations, Uses designated financial management tools, Integrates financial management tools for a laboratory program, Optimizes the financial management system for the laboratory, Oversees the policies, processes, and procedures related to financial management and fiduciary responsibility, Optimizes use of laboratory program resources, Oversees the policies, processes, and procedures related to resource management, MLD 4.00. Personnel can use the competencies to assess their current skill level and define other areas in need of additional training, with a goal of achieving higher proficiency over time. Radiological materials:* works safely with radiological materials in the laboratory, SPH 5.01. These tasks involve engaging traditional and nontraditional partners and are critical to ensuring continued interest and support of the public health laboratory system. Investigation and root cause analysis*, Participates in NCE investigations and root cause analyses, Leads the process of investigating NCEs and performing root cause analyses, Assesses NCE investigations and root cause analyses to improve processes, Oversees the policies, processes, and procedures for investigating NCEs and performing root cause analyses, QMS 10.04. 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